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Discover From This Page & Topic: [] customerservice
 [] How Hard Could It Be?: Good System, Bad System - Starbucks - company culture http://www.inc.com/magazine/20080801/how-hard-could-it-be-good-system-bad-system.html?partner=fogcre ... (business customerservice starbucks joelonsoftware)
 [] Creating Passionate Users: How will Sun bounce back? http://headrush.typepad.com/creating_passionate_users/2006/11/how_will_sun_bo.html (customer customerservice business)
 [] DreamHost Status » Blog Archive » Security Breach http://www.dreamhoststatus.com/2007/06/06/security-breach (recovery customerservice security dreamhost)
 [] DesignStamp Opinion » Be Good to your Customers. They Talk (and Tweet). http://www.designstamp.com/opinion/be-good-to-your-customers-they-talk-and-tweet.html# (customerservice)
 [] Crisis Management - The Quiet Earth http://blog.balrog.de/archives/484-Crisis-Management.html (crisis customerservice howto management)
 [] On Writing: Managing disaster at Freshbooks, Dreamhost, Dancing Trees - (37signals) http://www.37signals.com/svn/posts/134-on-writing-managing-disaster-at-freshbooks-dreamhost-dancing- ... (blogs writing disaster customerservice)
 [] How do you feel about someone else making money off your content? - Signal vs. Noise (by 37signals) http://37signals.com/svn/archives2/how_do_you_feel_about_someone_else_making_money_off_your_content. ... (monetization business benvolio flickr)
 [] htmlor’s blog » Yahoo! Photos 正式关闭倒计时开始 http://blog.htmlor.com/2007/06/15/yahoo_photos_closing/ (yahoo webapp exit reference)
 [] Technology Review: Recommendation Nation http://www.technologyreview.com/Infotech/20591/?a=f (algorithm business customerservice)
 [] Six Apart does their customers right - Signal vs. Noise (by 37signals) http://37signals.com/svn/archives2/six_apart_does_their_customers_right.php (marketing customerservice blog business)
 [] Seven steps to remarkable customer service - Joel on Software http://www.joelonsoftware.com/articles/customerservice.html (business marketing support crm)
 [] Get Satisfaction - People-Powered Customer Service http://getsatisfaction.com/ (business collaboration customerservice support)
 [] fizzback http://www.imipolls.com/fizzback/testimonials/ (business marketing customerservice)
 [] BRINGO Stop Talking to Machines and Talk to a Real Human http://www.nophonetrees.com/home/no_phone_trees (tools phone reference cool)
 [] Creating Passionate Users: 37 Signals Passion Review http://headrush.typepad.com/creating_passionate_users/2005/08/37_signals_pass.html (business design psychology marketing)
 [] If You’re Cheap, Please Don’t Advertise It Like This : Simplenomics http://www.simplenomics.com/if-youre-cheap-please-dont-advertise-it-like-this/ (copywriting sales marketing taglines)
 [] AOL Said, 'If You Leave Me I'll Do Something Crazy' - New York Times http://www.nytimes.com/2006/07/02/business/yourmoney/02digi.html?ex=1309492800 (anecdotes aol customerservice)
 [] Things Your Customers Won’t Tell You … Unless You Ask : Freelance Folder http://freelancefolder.com/3-things-your-customers-wont-tell-you-unless-you-ask/ (business freelance psychology success)
 [] The Gripe Line Weblog by Ed Foster http://weblog.infoworld.com/foster/2005/05/13.html#a254 (aol customerservice examples)

 [] Strip-mining customers is no way to behave | Software as services | ZDNet.com http://blogs.zdnet.com/SAAS/?p=197 (crm datamining customerservice)
 [] Kirsty Hall » How To Package Works http://kirstyhall.co.uk/blog/2007/09/how-to-package-works/ (shipping packing art customerservice)
 [] PC World - Just Cancel the @#%$* Account! http://www.pcworld.com/printable/article/id,128206/printable.html (reviews business service cancel)
 [] Seth's Blog: "Sorry" http://sethgodin.typepad.com/seths_blog/2007/02/sorry.html (service sethgodin sorry business)
 [] mengwong - EarthLink DSL LiveChat transcript http://mengwong.livejournal.com/36267.html (support earthlink bad transcripts)
 [] particletree · How To Handle Account Cancellation http://particletree.com/notebook/how-to-handle-account-cancellation (examples aol netflix customerservice)
 [] Useless, absurd, must, need, appalled, just, infuriating, essential, etc. - Signal vs. Noise (by ... http://37signals.com/svn/archives2/useless_absurd_must_need_appalled_just_infuriating_....php (support examples customerservice)
 [] Ed Foster's Gripelog || Earthlink Outpacing AOL in Marketing Tricks http://www.gripe2ed.com/scoop/story/2006/11/20/14952/756 (earthlink bad customerservice)