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 airlineindustry  anger  article  blogging  business  celebrity  consumerbehavior  conversationalmarketing  crm  customerservice  demographics  es  internetmarketing  marketing  music  musicmarketing  onlinebehavior  onlinebranding  people  psychographics  psychology  reputationmanagement  service  sethgodin  software

Discovered Pages
 [] Keeping Up With Customers: A Phone List Is So Yesterday - New York Times http://nytimes.com/2007/11/14/business/smallbusiness/14contact.html (customerrelations crm article software)
 [] Getting Along Famously http://nytimes.com/2007/11/04/magazine/04wwln-consumed-t.html (customerrelations celebrity music musicmarketing)
 [] Software for Rent - New York Times http://www.nytimes.com/2007/11/13/technology/13salesforce.html?_r=1&oref=slogin (crm es customerrelations article)
 [] Venting, Yes. Profiting, No. http://nytimes.com/2007/11/04/business/yourmoney/04bug.html (onlinebranding customerrelations article reputationmanagement)
 [] On the Internet, Everyone Can Hear You Complain - New York Times http://nytimes.com/2008/02/25/technology/25satisfaction.html (reputationmanagement customerrelations onlinebehavior customerservice)
 [] iMedia Connection: Know your customer at every stage of interaction http://www.imediaconnection.com/content/19559.asp (internetmarketing psychographics demographics customerrelations)
 [] Thousands of posts flood Starbucks site - Yahoo! News http://news.yahoo.com/s/ap/20080408/ap_on_hi_te/starbucks_online_suggestions (socialmedia customerrelations article conversationalmarketing)
 [] Five Steps to Understanding Customer Retention - ClickZ http://www.clickz.com/showPage.html?page=3630109 (ecommerce es customerrelations consumerbehavior)
 [] Social Media: Greatest hits of consumer justice on the Internet http://www.socialmedia.biz/2008/06/greatest-hits-o.html (es consumerjustice citizenmedia customerrelations)
 [] Strengthen Customer Relationships http://www.microsoft.com/business/peopleready/business/relationships/default.mspx?WT.mc_id=5AA56D1A- ... (microsoft customerrelations business it)

 [] Air your security gripes on TSA blog - Yahoo! News http://news.yahoo.com/s/ap/20080131/ap_on_hi_te/airport_security_tsa_blog (airlineindustry conversationmarketing government blogging)
 [] iMedia Connection: The X Factor: Diary of an anonymous AE http://www.imediaconnection.com/content/19616.asp (internetmarketing customerrelations customerservice article)
 [] Is customer support outreach scalable? - a shel of my former self http://blog.holtz.com/index.php/weblog/is_customer_support_outreach_scalable/ (internetmarketing customerrelations customerservice article)
 [] Derek's Rantings and Musings: U-Haul: The New Bane Of My Existence http://blog.megacity.org/archives/002104.php (uhaul business budget customerrelations)
 [] Frequently Asked Questions (Page 1 of 2) http://pioneer-customerrelations.custhelp.com/cgi-bin/pioneer.cfg/php/enduser/std_alp.php?p_sid=rPSR ... (forums tv pioneer advice)
 [] Study: Web 2.0 Awesome for Integrating Brand and Direct Marketing http://www.marketingcharts.com/direct/study-web-20-awesome-for-integrating-brand-and-direct-marketin ... (study marketing dialog customerrelations)
 [] How to deal with angry people http://sethgodin.typepad.com/seths_blog/2008/05/angry-people-ar.html (anger sethgodin people psychology)